Case Study-4
Largest Global Spanish Bank
Workday Global implementation. Investing in the most valuable asset: Internal Talent

Challenge
People are a company’s most crucial asset. Supporting talent and fostering internal growth opportunities rank among the highest priorities for any leading organization.Our client, a global bank with a workforce exceeding 200,000 across various continents, faced significant challenges in identifying and leveraging internal talent for strategic roles.
The decentralized nature of their operations—characterized by disparate people management applications without inter-regional integration—compounded these challenges.This fragmentation obscured visibility into employees’ skills and potential, making internal talent promotion to strategic positions less feasible than external hiring.
The inability to nurture talent pool caused for elevated turnover rates, which directly impacted business performance.In response to these issues, our client initiated a global talent management transformation project. This strategic move aimed to enhance their understanding of internal talent and to ensure that employees are provided with optimal opportunities for growth and advancement, aligning talent management with the bank’s overarching strategic goals
Results
business revenue
Automated
Business Rules
Achieved Accuracy
The Solution
Workday was selected as the solution of choice to revolutionize our client’s approach to talent management. This platform provides our client with with real-time, comprehensive insights into their entire workforce, empowering the Human Resources department to assume a more strategic role within the organization. It also enables executives to gain a deeper understanding of their teams, including detailed knowledge of each employee’s skills and potential.
The platform not only heightens awareness of internal opportunities across the group, but clearly communicates organizational expectations to all employees. The platform enabled Human Resources department’s global strategy by providing more accuate and updated data on the skills required for various positions and mapping those needs to existing talent within the company.
This newfound clarity facilitated the launch of initiatives that promote employee professional growth in a dynamic and flexible work environment. Workday’s user-friendly, action-oriented dashboards provide a comprehensive overview of team capabilities and enhance managerial autonomy by reducing the need for cross-departmental involvement in decision-making processes.
Integrating Workday into the core of our client’s operations has been instrumental in fostering a culture of internal growth and agility, enabling our cleint to fully leverage its internal talent pool and drive strategic success
The Impact
The Workday implementation transformed the way our Client managed talent, resulting in multiple benefits for the organization:
- Reduction of attrition rate to the lowest levels in years
- Complete visibility of employees’ skills, which allowed the company to define specific trainings
- Visibility of global opportunities for internal talented resources
- Increase in Employee net promoter score (eNPS) – Drastic reduction of turnover costs















